Help Guide

To register an account, click the Register link located at the top of the screen to access the Registration page. You will be asked to fill up the User Information and Account Information forms. You will also be asked to provide the Customer Number given to you.   

After filling out both forms, click the Register button.

An email notification will then be sent to your email address to confirm your registration. Once you’ve received this e-mail confirmation, click the link provided in the email to complete your registration. 

All registered accounts will be evaluated by the website administrator. Should your registration be approved, you will receive an email confirming the activation of your account. The email will also have a link which you can click on to log into your new account. 

If you happen to forget your password, click the Forgot Your Password link located in the Login page. You will be redirected to a screen that will ask you for your email address.

If you want to change your password while logged in, go to your My Account page and click the Profile tab.  This will bring you the Change Account Settings page. Click the Edit button beside the Password section. 

Here, you’ll be asked to do the following to change your password:

• Enter your current password in the first box.

• Enter your new password in the second box.

• Confirm your new password in the third box.

• Click the "Change Password" button. 

We recommend that you change your password frequently to maintain proper security of your account information.

The Shopping Cart feature lists down the items you’re about to order, including their unit price, quantity, and the total price of all your purchases. To access this screen, you will need to select the items you plan to order from our Product Catalog.

Click the Add to Cart button found in the Product Details page of each item you want to purchase to record your orders in the system. The system will then generate a listing similar to the image below indicating the products you’re about to purchase, their quantity, and price. 

Once you’re done selecting the items you want to order, click the Checkout button found at the bottom of the Shopping Cart page. You will be directed to a Shipping Instruction page.  On this page, you can select your preferred future delivery or pick up date. 

If you choose to have the items picked up, you won’t be required to provide a shipping address. However, if you choose to have your orders delivered, you’ll be asked to fill out the Shipping Address form below. 

Once you’ve done that, you’ll be asked to enter your Customer PO and confirm your Payment Method. After these details have been provided, you can submit your order.

Once you've completed all of your entries and selections, you can review your order to ensure that it has all the correct information prior to submitting it.  A description text box is provided so you can input information to identify the order easily.  At this point, you can either cancel or submit the order for processing.

The moment you send out your online order, it will be placed in your order folder. The system will then generate an electronic acknowledgement message indicating the details of your shopping cart and send it to your email account.  A temporary order number will also be given to you and placed in the My Account page.  

The company will review and process the order upon receipt and then work on gathering and packing your order for pick-up or delivery as per your request. Also, once your order has been processed, the status of that specific order in your My Account page will change to reflect the new order number.  

If you need to be contacted about the order you made, the company will contact you by phone or email to discuss and clarify the issue with you.

The Business Account section gives you 24/7 access to both your latest and historical account information. Depending on your account access settings, you can view important information such as your billing details, jobs, orders, quotes, invoices and statements. The data found in your account is automatically updated at the end of the day ensuring that the information stays up-to-date at all times.  

The dashboard also provides you with your current account information, including your customer account number, customer name, and email address.  It also gives you a summary of your current billing information including your current, invoices, orders and quotes.

The Jobs folder gives you the ability to view your different job orders. It gives you a quick and easy way to view and organize your invoice, orders, and quote information for that particular job request.  

Clicking on a particular job will give you access to the following details: job number, job name, its status, and any shipping instructions you’ve provided. 

The Orders section displays a list of the orders made under your account, making it easy for you to view, manage and sort your orders. Clicking on a particular order will give you access to its Order Details page.

The Order Details page displays the list of items for that particular order request. It provides details such as the Order Number, Order Date, Customer PO, the person who placed the order, the Order Status, the job it’s assigned to, and any shipping instructions.

It also provides additional details about each item listed, including the product’s SKU, Description, individual price, quantity, and its total price.

The Quotes section displays quotes that have been made under your account. Clicking the quote number directs you to the Quotes Details page where you can view additional information about the particular quote. 

The Quote Details page displays the list of items for that particular order request. It provides details such as the Quote Number, Quote Date, Customer PO, the person who requested the quote, its status and any additional comments provided prior to the submission of the quote. 

It also displays additional product information about each item listed, including the product's SKU, Description, individual price, quantity, and its total price.

The Invoice feature gives you access to the different products you’ve purchased. This section contains the following information: invoice number, Customer PO, the identity of the person who placed the orders, job name, and shipping information. 

The Invoice also provides other important details about your purchases for that period such as the item’s SKU, description, price, quantity, and their total amount. 

The Statements feature provides a list of your statements per month. Each statement displays the total balance due, the balance forward, your current charges, discounts, and your credit balance, if you have any. 

It also provides access to a statement summary where you can view the different invoices that were covered by the particular statement.